About Us
The Vintage Holiday Houses is an exclusive holiday rental property management business looking after properties located in the Hunter Valley. We provide full-service end-to-end management, working for and with our owners to deliver the highest standard of service and the best returns.
As an owner, you can be confident that as a dedicated holiday rental management business our sole focus is managing your holiday rental. We work closely with you to ensure we maximise the potential yield for your investment, whilst still allowing the opportunity for you to enjoy your investment. The Vintage Holiday Houses is focused on providing exceptional customer service throughout the entire process from booking inquiry to check-out.
Why Choose Us?
Property Management
At The Vintage Holiday Houses, we take a hands-on approach to managing your investment. Our dedicated team will ensure your property is meticulously cared for, maintaining exceptional standards of cleanliness and presentation. From thorough housekeeping to prompt maintenance services, we prioritize every detail to create a seamless and memorable experience for your guests.
Experience Holiday Rental Specialists
We are an experienced team in property management, real estate, hospitality, tourism and guest experiences. Our focus in the short-term holiday industry is our commitment to your property asset.
Guest Reassurance
Travellers need confidence when booking through a professional holiday management agency, and The Vintage Holiday Houses provides guests with peace of mind from the moment they enquire about a property. With so many options available for planning a holiday, we stand out by offering availability seven days a week, along with after-hours assistance, ensuring guests feel supported throughout their stay.
Asset Protection
Your holiday property is an important asset and as your managing agent, we will protect your property with our policy standards. These include cleanliness, visual presentation and general upkeep internally and externally. Our commitment is superior and goes beyond the average holiday managing agent.
Exceptional Cleaning Standards
Our housekeeping team is an important part of our team to create a positive guest experience with lasting impressions. Our Housekeeping team is hired with our true values and with our personalised housekeeping checklists per property, we ensure the unique qualities of each home are presented to a high standard every time.
Modern Mobile Technology Investment
Our Holiday management technology is Australian-made and designed for short-term holiday rentals from trust account compliance to digital strategies and has been designed to enhance the workflow of every guest, holiday owner, and housekeeping team booking journey and daily tasks. We invest in technology to enhance the guest and owner experience to deliver memorable stays for all occasions.
Trust Account Compliance
The Vintage Holiday Houses operates as a Licensed Real Estate Agent. Your money is held safely in a Trust Account until disbursement with end of month processes and monthly statements.
Access to your Owner Portal
The Vintage Holiday Houses will provide access to your Owner's Portal to view your booking information, secure your holiday dates, view monthly statements, view property repairs and booking statistics.
Security Is Important To Us
The Vintage Holiday Houses has a brand new, dedicated and integrated e-commerce website with live pricing and availability directly linked to our trust account. Our website accepts online bookings and payments to increase direct bookings, which means less costs in booking fees and increased rates to 3rd party distribution channels. All payments are PCI secured with encrypted technology that offers more security to guests when paying online.
Marketing
The Vintage Holiday Houses' award-winning in-house marketing team specialises in delivering comprehensive marketing solutions tailored to maximise the visibility and success of your property. From creating a compelling social media presence to enhancing brand awareness and driving bookings, our team handles every aspect of marketing with expertise and precision. With a deep understanding of the Hunter Valley market and innovative strategies, we ensure your property stands out in a competitive landscape.
Online Contactless Guest Check-In
Our online check-in is sent automatically to guests 3 days before arrival to complete their registration with final payment, digital signature on booking terms, upload ID and bond approval. Once the guest has checked in access to the property compendium is made available to assist with information during their stay. More exciting technology will be available throughout the year across our services.
Get in Touch to discuss how we can assist you.
Call our Holiday Property Management team for a free no obligation Market Appraisal on +61 2 4998 2260 or email reservations@thevintageholidayhouses.com.au
We look forward to supporting your holiday management investment.
